Contact us

Talk to us

Questions about a part, an order or a quote? We are happy to help.

• Email: shop@buildiotbd.com
• Open: Saturday to Thursday, 10am to 8pm. Closed on Fridays and public holidays.
• Reply time: usually within 1–2 working days.

About an order

Please send your order number (it starts with IOT-) and the phone number you used at checkout, so we can find it quickly. For a damaged, dead or wrong item, add photos or an unboxing video, within 3 days of delivery. See Returns and warranty.

You can follow a parcel yourself any time on Track an order.

Buying in bulk

Buying for a class, a lab or a company? Send your parts list with Request a quote and we reply with prices valid for 7 days.